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Easy Guide to Fix PS4 Error WC-34891-5 in 2023

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PS4 Error WC-34891-5

It is no secret that the PlayStation 4 is one of the most popular gaming consoles on the market. However, like all devices, it has its share of errors. One such is the PS4 Error WC-34891-5, which mainly occurs when completing payments on the PlayStation network. Most users recently reported this error, leaving them frustrated and annoyed.

It is a common error that can occur for a variety of reasons, but fortunately, it’s usually easy to fix. To give you a hand and simplify the process, our experts have deeply analyzed this problem and come up with a detailed guide entailing the possible reasons and potential solutions to get rid of the same. By the end of this article, you’ll surely be able to resolve the issue and get back to playing your favorite games on your PS4 effortlessly.

So, are you ready? Keep scrolling the page to the end and learn about every aspect of the PS4 Error WC-34891-5 to get a better idea and understanding.

What is PS4 Error WC-34891-5?

Before we move into the reasons and solutions, let’s first find out about this error and what’s it exactly all about.

Contrary to all your beliefs, PS4 Error WC-34891-5 is about inappropriate credit card information. It mostly occurs when users enter the wrong credit card details when making payments at the PS network or in-app purchases. The error indicates that whatever information you’ve added is either incorrect or invalid.

A sequence of letters and numbers, similar to errors in other gaming consoles or operating systems, marks it.

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In addition to the wrong credit card information, the error may sometimes occur due to bank restrictions. It might be possible that your payment bank might have restricted the PlayStation server from doing a transaction with your credit card. So, whatever the reason, you should find an appropriate solution to resolve the error.

Do you want to know why your PS4 keeps on disconnecting with Wifi? Click the link here and find the information about it. 

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What are the Main Reasons Behind the PS4 Error WC-34891-5?

Now that you are aware of the error type, it’s time to figure out the most common reasons behind the occurrence of the PS4 Error WC-34891-5.  Here’s a quick rundown of the causes that trigger the error when entering the credit card information. Scroll through them and try to avoid mistakes as much as possible.

  • Incorrect cardholder name, card number, or CVV code.
  • Wrong expiry date and address
  • The absence of a street address on the credit card
  • The use of an expired credit card
  • It might occur if you use a space or dash in the credit card number.
  • Bank restrictions

How to Fix the PS4 Error WC-34891-5?

Wondering about how to resolve the PS4 Error WC-34891-5Don’t worry about it, as we’ve got you covered. Our experts have reviewed all the major reasons that mainly trigger the error and outlined the potential solutions to fix them in seconds.

Scroll down the page and find all the practical and simple methods to bid adieu to this PS4 error. Follow the instructions carefully and solutions sequence-wise to avoid any further hassle.

1. Cross-check the credit card information

The first and straightforward method to eliminate this trouble for good is to double-check the credit card information after entering them into the interface. Make sure the order of your address matches what your credit card has on its system, including all abbreviations.

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Also, you need to ensure that all of the numbers are correct and that the expiration date is up to date. Always use a card that has a street address. PS4 won’t accept credit cards with PO Box and BFPO addresses. Do not use a pre-paid credit card, as it is incompatible with the console.

Finally, if your name or address contains special characters, then please them with the nearest letter from the standard 26 Latin alphabets to let the console understand the information.

Want to clear the cache on PS4? Click the link here and find the quick and handy guide. 

2. Connect with your Bank

If everything you’ve entered is correct, then immediately connect with your bank and ask if they have inserted any restrictions on your credit card. Sometimes, the PS4 Error WC-34891-5 appears when the credit card’s issuer bank restricts PS4 from deducting any payment.

Since you won’t be notified of such things, it can be challenging to predict these restrictions as the primary reason for the trouble. Banks usually make such restrictions to secure your account from unauthorized online purchases.

To make clarifications, it’s good to find out if the bank’s restrictions are the reason behind the trouble. Call your bank, and ask for the same.

3. Add a new credit card

If you have done everything, like cross-checking the information and calling the bank, but still the PS4 Error WC-34891-5 persists, then worry not and add a new credit card to the interface for completing payments.

While adding a new card, make sure you add all the information appropriately so that you won’t face such an error again in the future.

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FAQs

Why is my PS4 isn’t accepting the debit card?

You have either entered the wrong information, or your debit/ credit card is registered to an address outside of the country. If that’s not the trouble, then it might be possible that your bank has restricted the transaction. In such a case, connect with them to resolve the problem.

What debit are cards generally accepted by PS4?

You can use the following debit cards to make the payment on the PlayStation Store: American Express, Mastercard, and Visa.

Summing Up

That’s all about the PS4 Error WC-34891-5We hope you have found the guide informative and resourceful. Although Playstation is one of the leading gaming consoles of all time, it’s still not immune to errors and glitches. This WC-34891-5 is mainly related to the wrong credit card information; hence, you must make sure to add the appropriate details to avoid any trouble later on.

If you are facing such trouble, don’t lose your calm and follow the methods listed above to eliminate the error. If you’re still having trouble, you can try a few other things. One is to contact Sony customer support and see if they can help you troubleshoot the issue. Another is to try using a different payment method, such as PayPal or an online wallet service.

Thanks for reading, and stay tuned for more such information!!

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