How to Fix Disney Plus protected content license error (Working Methods)

Are you struggling with the Disney Plus Protected content license error? If you are an ardent viewer of Disney Plus, then you must be familiar that there is some technical issue occurring related to Disney Plus’s protected content license.  Many users have reported the same issue of Disney Plus’s protected content license error on the web. Mostly the users who have taken VIP subscriptions and premium plans have reported this issue mainly. They said that whenever they try to open any content on Disney Plus, then they face this issue of Disney Plus protected content license error.

But some users have a different take on this. They said that issue exists for some specific content only and not for all content. And this issue has not been reported by all users and for all content. Only some users for specific content have reported this issue.  Especially the users who are accessing the app on Roku. So if you are also one of them who have witnessed this issue, then you are not alone. Don’t fret over it. Just tread this post and you will be able to fix this issue soon by yourself.

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Disney Plus – Quick Overview

Disney Plus is a popular OTT platform. It offers content of all sorts – action, romantic, thriller, drama, fiction, and whatnot. As you must be aware that it is owned by the Media and Entertainment distribution division of The Walt Disney Company. Disney Plus not only shows exclusive content but also distributes films and television series produced by the Walt Disney Studios and Walt Disney Television. It is an exclusive hub for all Disney, Pixar, Marvel, Star Wars, National Geographic, and the Star brand.

In the US,  Hulu and ESPN are also giving tough competition to Disney Plus. These three are primary streaming platforms in the streaming industry of the US. The Disney plus makes its first existence on 12th November 2019 in major parts of the world like the United States, Canada,  Netherlands, New Zealand, Australia, and Puerto Rico.  After some time, it was also available in other parts as well like European countries in March 2020. In April 2020, it marks its entry to India. Then it was rebranded as Disney Plus Hotstar.

Fix Disney Plus protected content license error

Now to solve this error, what exactly do you have to do? Nothing just follow the fixes mentioned over there and it will be done in few moments.

Disney Plus protected content error

The issue of Disney plus protected content error is mostly occurring on Roku and the content which is having a protected license.

Network Connection Test

Initially, you need to check whether network connectivity is good or not. If it is poor then also it can cause issues in loading the desirable content. So firstly make sure that you have an active network connection. If it is the only issue that is a primary concern, then it will be resolved out there.

Network Connection Reset

If you are unable to check Network connection testing, then you can also reset the network connection. As if this is causing the issue then it will automatically restart the Roku device and this will solve the issue of the Disney Plus protected content license error.

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Change your HDMI Cable

Another way you can try it out is that – You can change the HDMI cable.  The reasons are obvious that all the HDTVs and HMDI or DVI cables are HDCP-compliant. So in case you are accessing the older HDMI cable, then it may lack support for HDCP that may be the cause for this issue.

Other Proven Ways to solve Disney Plus protected content license error

• You can try to disconnect the HDMI cable first and then reconnect both ends of your HDMI cable.
• Moreover, you can also try using a different HDMI port on your TV.
• If this also not works, then you should try to reverse both ends of the HDMI cable.
• Also, if you are trying it using stereo or receiver equipment then you can bypass them by connecting your streaming device to your TV directly.
• After doing this, make sure that you have turned off IPv6. You can check this by going to Network settings.
• And then pick IPv4 in it.
• If all the above-mentioned methods don’t work, then you should give a try to Factory Reset. For this, you must be aware that all smart devices have an option to factory reset your device. So use this tool in your smart TV. If you are unable to find this tool then you can follow the steps given below :
• Firstly visit the settings of the device.
• then go to Advanced System Settings.
• Under this category, you will be able to factory reset your device.

Disney Plus Tech Support

If any of the above-mentioned methods don’t work, then the last but not the least option is to take the help of Disney + Tech support. For this, you can call on the number – 888-905-7888 for further assistance.

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Final Words

Well, the other European countries experienced this service a bit later that is in September 2020. This service came live in America (Latin) in November month of the same year.  You won’t believe that the service alone has 100+ million subscribers. Moreover, it got positive reviews from critics as well. But nowadays it is criticized for some technical issues. This is all about “Disney Plus protected content license error”.

we have listed all the best and possible ways to fix the issue of this prompting error. Try out these methods and do let us know which method worked for you. If any solution we have skipped then also use the comment section to share your views.

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Thanks for reading 🙂

Megha Gupta

Megha Gupta is one of the leading writers of techzimo.com. She is working on Tech Zimo for the last 4 years, Apart from a writing job, she is a professional lecturer in a technology university, Know more about her here on Facebook.