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How To Unfreeze Venmo Account? (Complete Guide 2023)



How To Unfreeze Venmo Account

Venmo is the Ultimate fuss-free Social Payment Platform. Like Cash App and PayPal, Venmo is a famous P2P payment platform that sends and receives money instantly. It is the most convenient way to send money to friends and family without dealing with cash or change. Users are interested to know How to Unfreeze Venmo accounts.

It is a mobile transaction service that launches in the year 2009. This application allows Account holders in the United States to send money to their beneficiaries by using Venmo mobile app. However, since the launch, the users have faced many issues, the most prominent being the Frozen Account. Venmo used to freeze accounts to provide its customers with the best level of protection. The worst thing is that you cannot Unfreeze your Venmo Account alone.

In this detailed guide, we will discuss several reasons why your Venmo Account gets frozen, along with all the ways to unfreeze your Venmo Account easily. So keep reading the post till the end:

Why is my Venmo Account frozen?

To unfreeze your Account, it is necessary to understand its possible reasons. There might be a few possible reasons why your Venmo Account is frozen:

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1)Due to Suspicious Activity

Venmo has a very strict Privacy Policy. So any Suspicious Account Activity can lead to freezing the Venmo Account. These activities include

  • Login from different Computers or locations
  • Enter the wrong login password again and again
  • Using Venmo App outside the U.S
  • Sending or receiving money from unknown Accounts
  • If you are using a VPN

Before freezing your account, Venmo will be sent you an email notification mentioning that you now have a frozen Venmo Account.

2) Insufficient Funds on your Venmo Account

The possibility that you may be running out of funds in your Venmo Account leads to the freezing of the Account. If you still don’t have enough funds to make transactions, Venmo will put a temporary hold on your Account. In most cases, it is the main reason for a Venmo Account frozen.

3) User Agreement Violation

If Venmo detects a breach of the Agreement, it will freeze the Account. They used to send an email if it occurred. The user needs to respond to the email to contact the Support team to resolve this issue.

4) Due to Payment Declined by your Bank account

Venmo puts a temporary freeze on your Account if your Account declines your payment. There could be two reasons for the decline of the payment by the bank-

  • If it exceeds the number of ACH transfers
  • Not enough funds at the time of the transaction

How to know if my Venmo Account is frozen?

If your Venmo Account is frozen, you will receive an email notification that informs you that your account has been frozen due to various reasons.

If you did not receive an email notification, the next time you try to make a payment through your freeze account, a pop-up notification will remind you that the account is frozen.

How to Unfreeze Venmo Account?

Method 1>>Transfer Funds from Bank Account to Venmo App

  • For this, first of all, login to your Account via a Web browser and select the “Add Funds” option present in the upper left corner.
  • A pop-up window will appear on the screen.
  • You will need to add the bank details that you will use to transfer the funds. Keep in mind that Venmo must verify your Bank Account
  • It will ask you to enter the amount you want to transfer
  • Once the transfer is complete, the balance is added to your account
  • The transfer Funds procedure usually takes 3 to 5 business days
  • After a few days, click on the menu to see if it works.
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Method 2>>By Contacting Venmo Support Team

If your Venmo Account froze, you could contact the Support team to Unfreeze Venmo Account. There are multiple ways of contacting the Venmo Support team; we are going to discuss all of them one by one:

  • First of all, head over to
  • Sign in to your Account
  • Look your inbox for the Venmo message sent to you informing you that your Account is frozen
  • Write a good reply with a valid Photo ID to confirm who you are
  • Just wait for the reply and then follow the instructions to unfreeze your Account

Via Venmo App

  • First of all, open the Venmo app on your phone or tablet
  • Tap on the Menu icon present in the upper left corner of the screen
  • From all the options available under the Menu icon, choose “Get Help.”
  • After that, tap on Contact Us
  • Beneath, you will get three options- Email Us, Chat with Us, and Call us. Tap on the middle one.
  • A chat window will appear with a live Operator.
  • Explain everything to the operator, and he will assist you in solving the problem

Contact Venmo Via Phone

Besides this, the users are free to directly talk with the member of the Venmo Customer Care team. You can call them at 855-821-4430 Monday to Friday, 10 AM to 6 PM, and solve the problem

Frequently Asked Questions

Q1: How can I prevent my Venmo Account to get freeze?

  1. Make sure you do not run out of Funds. When your Credit Card reaches its limit, try to solve it as soon as possible
  2. Never share your Venmo Account Details with anyone
  3. Deposit money into your Account regularly
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Q2: How Long does Venmo take to unfreeze your Account?

Once you follow any method of unfreezing your Venmo Account mentioned above, the Venmo team usually takes 2-3 business days to unfreeze your Account. However, sometimes the procedure may take longer time depending on the reason. Most of the time, you regain access; however, if the reason is severe, chances are that you will never ever get access to your Account.

Q3: What happens to the funds if Venmo permanently shuts down my Account?

If Venmo shuts down your Account permanently, you can withdraw your funds to a bank account.

Final Words

This is how to Unfreeze Venmo Account. Overall, there are two reasons for freezing of Venmo account- failed transaction or breaching the User agreement. In case of a failed transaction, pay back the money you owe. Otherwise, you can directly contact the Customer Support Team to reactivate your Account. In this post, we tried to cover all the possible reasons and their solution. I hope you will find this post helpful and informative.

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