Cellular video app Quibi, which simply launched right this moment, skilled a one-hour outage this afternoon, the corporate confirmed. Quibi first introduced on Twitter that there have been issues at 2:07PM ET and mentioned it was fastened at 3:07PM ET.
Whereas the outage was occurring, one Verge staffer noticed the beneath error display. I noticed this identical error display and couldn’t browse something within the app, however whereas scripting this story, movies began working once more. One other staffer was unable to make a Quibi account.
In a prelaunch interview, Quibi instructed The Verge that it had load-tested the app to assist the workforce put together for potential outages. And though the service was designed for on-the-go viewing, Quibi anticipated extra folks is perhaps binge-watching the app as a substitute of briefly bursts now that extra persons are staying dwelling throughout the COVID-19 pandemic. Quibi CEO Meg Whitman additionally has expertise coping with outages — on her first day as CEO of eBay, the site crashed for eight hours.
(Disclosure: Vox Media, which owns The Verge, has a take care of Quibi to provide a Polygon Each day Important, and there have been talks a few Verge present.)
Quibi has raised practically $2 billion from traders to provide Hollywood-quality cell reveals in “fast bites” that final 10 minutes or much less. The app’s distinctive method to cell video is already a little bit of a tough promote, although, and an outage on its first day might steer potential new customers away from the service.
Quibi isn’t the primary app or service to crash on launch day — Disney Plus, which launched in November of final yr, had a sequence of outages when it launched. And plenty of web providers have skilled outages in latest weeks as a result of elevated pressure on their networks due to folks at dwelling as a result of pandemic.