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Uber launches new delivery services as demand for ride-hailing plummets

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Uber is launching a pair of latest providers known as Uber Join and Uber Direct as the continuing COVID-19 pandemic minimizes demand for its conventional ride-hailing enterprise. They’re centered on shifting gadgets quite than individuals. Uber Direct will provide deliveries from retailers like pharmacies and pet shops, whereas Uber Join is a same-day courier service to let Uber customers ship gadgets to 1 one other.

In New York, Uber says it should provide deliveries of over-the-counter remedy from Cabinet stores, whereas in Portugal, it’s working with the nationwide postal service, CTT, to ship parcels. In Australia, it’s working with The Inexperienced Cross to ship pet provides, and it’s additionally delivering remedy in South Africa. Uber says all deliveries might be contact-free to assist forestall the unfold of the virus.

In the meantime, Uber Join is accessible in over 25 cities throughout Australia, Mexico, and the US. Uber says the service will provide same-day deliveries, and it’ll additionally occur with none contact.

Uber’s ride-hailing enterprise has been hit onerous by the COVID-19 pandemic. In sure cities, it’s seen demand discount by as a lot as 70 % as individuals obey stay-at-home pointers and cease touring. Uber has tried to assist its drivers discover work in different areas of its enterprise or in different firms solely, and it’s additionally launching new providers like these to attempt to discover methods to place its fleet of drivers to work.

This isn’t the primary time Uber has experimented with providing a courier service. In 2015, the Financial Times notes that it launched UberRush to ship gadgets like clothes from Nordstrom. Nonetheless, the service by no means took off, and Uber shut it down in mid-2018 to focus extra of its consideration on Uber Eats.

“All through this disaster, we’ve been searching for new methods our platform may also help transfer important items for companies and shoppers, whereas offering new incomes alternatives for drivers,” Uber CEO Dara Khosrowshahi mentioned. “Our major focus is the fast: shortly adapting our expertise to fulfill the evolving wants of communities and firms.”

These are simply the most recent new providers being supplied by Uber because it makes an attempt to answer the pandemic. In the beginning of April, its Uber Eats enterprise launched new partnerships to ship groceries and different gadgets from native retailers in France, Spain, and Brazil.

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