- WhatsApp bans 18.58 lakh Indian Accounts in January.
- The Company bans these accounts due to violations of WhatsApp’s policies
- WhatsApp receives a total of 285 requests.
WhatsApp, an instant messaging platform, releases the latest report of the accounts banned in India in the month of January. Recently, WhatsApp banned 18.58 lakh Indian accounts in January following complaints received from users through its grievances division. In accordance with the IT Rules claims that 18,58,000 accounts get ban in India in the period from 1 January 2022 to 31 January 2022
While most of the accounts banned are due to violations of WhatsApp’s policies. The app also takes action on the grievances reported by other users in India. As part of the grievance redressal, WhatsApp receives a total of 285 requests. Out of these requests, the application bans 24 total accounts.
The majority of the 18.58 lakh accounts were banned based on harmful behavior detected through tools and resources deployed by the company in its app.
The accounts were suspended using the abuse detection approach, which also includes action taken in furtherance to negative feedback received from users via our ‘Report’ feature.
WhatsApp identifies Indian accounts via ISD code of 91 prefixed before the 10-digit mobile number. WhatsApp considers all grievances it receives, except in cases where a grievance is to be a duplicate of a previous ticket.
How to report WhatsApp grievances
There are two ways how WhatsApp registers grievances:
-One is via e-mails sends to email@example.com regarding violations of WhatsApp’s Terms of Service, or questions about accounts on WhatsApp publishes in the Help Center.
-Secondly, the mails can be send to the India Grievance Officer via post.
In addition to responding to and actioning on user complaints through the grievance channel, It also deploys tools and resources to prevent harmful behavior on the platform. It claims that the app is focus on prevention because they believe it is much better to stop harmful activity from happening than to detect it after harm has occurred.
WhatsApp’s abuse detection is the primary parameter that the company uses to ban accounts. The abuse detection operates at three stages of an account’s lifestyle: at registration, during messaging, and in response to negative feedback. The feedback receives in the form of user reports and blocks.
If your account gets ban, you’ll see the following message when trying to access WhatsApp: “Your phone number bans from using WhatsApp. Contact support for help.”
If you feel that there is no reason to ban your account on the platform. Just send an email to the messaging app to further investigate the issue.
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