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Ticketmaster Vs Seatgeek: Which One is Better to Buy Tickets in 2023?



Ticketmaster vs. SeatGeek

These days, buying tickets online has become super easy and more convenient than ever. Whether it’s for a concert, a sports game, or any event, you can get a ticket with just a few clicks. But with so many websites out there, how do you pick the best one? Two of the most prominent platforms in this industry are Ticketmaster vs SeatGeek. Let’s delve into a detailed comparison of these two giants to help you make an informed decision.

Ticketmaster has been around for a long time—over 30 years! They sell tickets in many countries and are known by many. They also let fans sell their tickets to other fans, which is cool. On the other hand, SeatGeek is newer, starting in 2009. But in a short time, they’ve sold a lot of tickets and have some neat features like special scores for deals and options to return tickets.

So, which one is better? Well, both have their good points. Ticketmaster has a long history and offers a lot of different events. SeatGeek might be newer, but they have some modern features and often cheaper prices. We’ll dive deeper into Ticketmaster vs. SeatGeek to help you decide which one is right for you. Let’s get started!

Ticketmaster: A Simple Overview

Ticketmaster is like a big online store for tickets. Imagine you want to see a concert, a sports game, or a theater show. Instead of standing in a long line outside a venue, you can just go to Ticketmaster’s website and buy a ticket from the comfort of your home.

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This company has been around for a really long time—more than 30 years! So, they have a lot of experience in selling tickets. They operate in many countries, so people all over the world use them to get tickets for various events.

One cool thing about Ticketmaster is that if you buy a ticket and later can’t go to the event, you can sell your ticket to someone else on the same platform. It’s like a safe place for fans to sell tickets to other fans.

In short, Ticketmaster is a trusted and easy way to buy and sell tickets online. Whether you’re looking to enjoy a music concert, a sports match, or any other event, Ticketmaster is one of the go-to places to secure your spot.

SeatGeek: A Quick Overview

SeatGeek is like a smart helper for buying event tickets online. Think of it as a newer, tech-savvy friend who knows where to find the best deals for concerts, games, or shows. It hasn’t been around as long as some other ticket sites, starting in 2009, but it quickly became popular because of its cool features.

What makes SeatGeek stand out is its “deal score” system. This feature rates tickets to tell you if you’re getting a good deal or not. It’s like having a buddy who says, “Hey, this ticket is a steal!” or “Hmm, maybe look for a better price.”

Another neat thing is that if you buy a ticket and then change your mind, SeatGeek lets you sell it right there on their platform. Plus, they make sure that the tickets people sell are real, so you don’t have to worry about scams.

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In simple terms, SeatGeek is a modern, user-friendly platform for getting tickets to your favorite events. It’s designed to make sure you find good deals and have a smooth experience, whether you’re buying or selling tickets.

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Ticketmaster vs. SeatGeek

Ticketmaster vs. SeatGeek

1) How They Work

  • Ticketmaster: The platform offers a user-friendly interface. To purchase tickets, users select an event, choose their seats, and complete the transaction. For selling, users list their tickets, set a price, and wait for verification.
  • SeatGeek: The buying process involves selecting an event, choosing seats, and making a payment. For selling, users list their tickets, set their prices, and can edit or delist them anytime.

2) Customer Service

  • Ticketmaster offers a 24×7 live chat feature, providing instant assistance to users.
  • SeatGeek operates on a fixed schedule, from 8 a.m. to 10 p.m., without a 24×7 live chat feature.

3) Fees and Pricing

  • Ticketmaster: On average, Ticketmaster charges a fee of around 30% of the ticket price. However, this can vary based on additional services like delivery or discount coupons.
  • SeatGeek: Generally, SeatGeek’s fees are lower, starting at around 10%. However, with added services, this can go up to 30%.

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4) Ease of Use

  • Ticketmaster: Known for its minimalistic and user-friendly interface, it’s suitable for both tech-savvy users and beginners.
  • SeatGeek: Similarly user-friendly, SeatGeek offers a clean interface without unnecessary distractions.

5) Pros and Cons

  • Ticketmaster:
    • Pros: a wide variety of events, a flexible return policy, and a real seating chart for seat selection.
    • Cons: high fees and hidden charges.
  • SeatGeek:
    • Pros: large ticket search engine, easy resale options, multiple delivery methods, mobile app, price change notifications, and deal score system.
    • Cons: Unclear map features and fees can add up quickly.
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The Verdict

While both platforms have their strengths and weaknesses, the choice ultimately depends on individual preferences and needs. If you prioritize a long-standing reputation and a wide variety of events, Ticketmaster might be the choice for you. However, if you’re looking for a more budget-friendly option with a modern touch, SeatGeek could be the better pick.


  1. Who owns TicketMaster?
    • TicketMaster is a subsidiary of TicketMaster Entertainment, Inc., founded by Albert Leffler, Peter Gadwa, and Gordon Gunn III.
  2. Who owns SeatGeek?
    • SeatGeek was founded by Russell D’ Souza and Jack Groetzinger under DreamIT Ventures.
  3. How do I clear cookies on the Ticketmaster app?
    • To clear cookies of the Ticketmaster app on your device, open its app info and clear the app data.
  4. Does TicketMaster refund tickets?
    • TicketMaster offers refunds in cases of transaction failures or fraudulent activities. Otherwise, ticket sales are final.
  5. Is it safe to buy NFL tickets from SeatGeek?
    • Yes, SeatGeek is a reliable platform for purchasing all types of tickets, including NFL tickets.


Both Ticketmaster and SeatGeek offer unique features and benefits. While Ticketmaster has been a trusted name for decades, SeatGeek has quickly made a name for itself with its modern features and competitive pricing. Ultimately, the choice between the two will depend on individual preferences, the type of event, and budget considerations.

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