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WhatsApp could ask users to verify identity to make payments through the app





  • WhatsApp may soon ask users to verify their identity to make payments.
  • UPI-based apps, like Google Pay, PhonePe don’t require users to submit any documents to transfer or receive money.
  • WhatsApp is yet to make an official announcement regarding this change.

This is important news for those using the instant messenger app WhatsApp. WhatsApp may very soon ask users for their identity card or ID proof. The demand for ID proof will be for those users who pay through the WhatsApp app.

When users register for WhatsApp Pay in India, the service just verifies the phone number associated with their bank account in order to facilitate UPI-based transactions. Users are not required to provide any identity verification documents in order to make payments at this time. Now, WhatsApp v2.21.22.6 beta implies that users may be required to provide identity verification documents in order to continue utilizing payments.

In this string it is written – Your identity could not be verified. Try uploading the document again. It is also written – Verify your identity to continue making payments on WhatsApp. WhatsApp Pay is currently available in India and Brazil. In India, only a mobile number is used to make payments. Whereas in Brazil, debit and credit cards have to be verified using Facebook Pay. these documents might just be required for businesses that use WhatsApp Payments to receive funds.

At this point, it is too early to speculate on the reason behind the new strings added to the app, but the report suggests that WhatsApp could be looking to bring the payments service to another region that requires compliance with stricter rules, as Indian and Brazilian users are currently not required to verify their identity or the verification might be limited for WhatsApp Pay for business purposes. WhatsApp is yet to make any official announcement about this change, and it could be a while before the company does, as it appears to be in development at this time.

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