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Why Building IT Resilience Is Critical for Your Business Strategy



IT resilience is an organization’s ability to withstand disruptions while keeping up normal operations. An efficient IT resilience strategy is crucial for disaster control and risk mitigation. It ensures the proper functioning of your processes and prepares you for planned and unplanned disturbances to your business.

An IT resilient business approach involves adopting vital tools and applications for data protection and downtime reduction. Thus, resilience is essential for today’s highly dynamic business landscape.

Why Is IT Resilience Important for Businesses?

Technology-based businesses are susceptible to many disruptions such as data issues (loss of data, data overload), connectivity issues, malware attacks, OS outages, etc. Unexpected downtime causes business disruption and revenue loss. It also impacts business reputation and customer retention.

A good IT resilience strategy safeguards the organization against such issues by seamlessly accommodating system changes while maintaining operations. In addition, companies can analyze risks and predict their impact on business processes. This helps in risk prioritization, management, and mitigation. It also improves your organization’s recovery time and ensures serviceability to your clients.

Components of an IT Resilience Strategy

  1. Multi-cloud Agility

Cloud-based environments are flexible, fast, and scalable. Therefore, a good IT resilience strategy should incorporate them for agility and reliability. Furthermore, since cloud-based environments support multi-platform frameworks, you can easily shift your code from one platform to another in case of emergencies. This allows such setups to quickly adapt to risks as well as opportunities.

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Cloud application development also reduces time to market and eliminates infrastructure/maintenance costs. Many cloud vendors also include cloud disaster recovery, which further strengthens your IT resilience policies.

  1. Workload Mobility

Workload mobility means the ability to move your applications from one environment to another without causing downtime. In addition, an IT resilient business should be able to handle application upgrades and system maintenance without affecting security.

Workload mobility is important as businesses need to quickly move applications and data to different environments without suffering from outages. This allows them to quickly bounce back and resume services from the same checkpoint, even in the face of disruptions. That’s why you should consider hiring IT staff augmentation companies for creating mobility blueprints: because they are key for resilience.

  1. Availability

Continuous availability means that client caseload shouldn’t be affected even if a business is hit by a disruption. Availability means ensuring that your customers should have uninterrupted access to their data and applications in case of system outages.You can accomplish that via data backups, automatic failover settings, and the use of synchronization and data replication features.

4 Steps To Improve Your IT Resilience

1. Improve staff awareness

Your team should have comprehensive knowledge of the business’s operational requirements, crucial IT components, and networking elements. They should also know about redundant data stores, recovery options, and failsafe options present in the system.

2. Staff preparedness

This is an important part of building IT resilience for an organization. Your staff should have detailed and comprehensive plans for systems disruptions.

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You should train your employees about recognizing system issues and how to handle them. This should involve bringing backup systems online, connecting to emergency lines, and pulling up registries to call IT staff augmentation companies for advice.

3. Security

You should always monitor your single points of failure and track potential threats. Early detection of system disruptions should be done through system errors and alerts. In case of system outage/failure, you should prioritize protecting your information assets such as physical devices, data, and software. Protecting them will reduce liability, which will allow you to focus on intangible assets such as brand image and reputation.

4. Recovery and analysis

Ensure that your recovery processes are quick and thorough. Your team should quickly identify business interruption issues and work on restoring operations. In case you’re in close partnership with third parties, all these precautions should be a part of the service level agreement.

There should be a root cause analysis (RCA) that allows the IT team to understand the issues and develop preventative measures for every known business disruption.


Businesses need to adopt IT resilience to thrive in a constantly changing market. IT resilience components such as multi-cloud agility, workload mobility, and accessibility allow a company to deal with downtime issues.

In addition, top-level executives should make backup plans for workload management and system recovery. Doing these will increase uptime and improve business availability.


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